Housing Account

Already have an account?

Log in below to access your Housing Online account.

New here?

You can:

Creating an account (for existing tenants or Homechoice applicants)

If you're a current or former tenant of Reading Borough Council (or Affinity), or you have a Homechoice application, please create an account here .

You'll need one of these reference numbers to verify your details:

  • Tenancy reference number
  • Payment reference number
  • Homechoice PIN
  • Homechoice application reference number

Registering as a new customer

If you don't have a current Homechoice application and are new to Reading Borough Council's housing services, please register as a new customer to get started .

Alpha: Help us test our new login system

We're trialling a new way to log in to Reading Borough Council services through My Reading Account. This is the first step toward bringing all council services under one login.

  • Try the new system and provide feedback by following the instructions here.
  • If you prefer, you can still log in or register using the usual method.

Login using My Reading account - Alpha test only

The alpha system is for those willing to test and share feedback to help us improve. We appreciate your support in shaping better services for everyone.